Treffer: Avaya Interactive Dashboard (AID): An interactive tool for mining the avaya problem ticket database
Title:
Avaya Interactive Dashboard (AID): An interactive tool for mining the avaya problem ticket database
Authors:
Source:
NLDB 2004 : natural language processing and information systems (Salford, 23-25 June 2004)Lecture notes in computer science. :114-122
Publisher Information:
Berlin: Springer, 2004.
Publication Year:
2004
Physical Description:
print, 5 ref
Original Material:
INIST-CNRS
Subject Terms:
Documentation, Computer science, Informatique, Sciences exactes et technologie, Exact sciences and technology, Sciences appliquees, Applied sciences, Informatique; automatique theorique; systemes, Computer science; control theory; systems, Logiciel, Software, Organisation des mémoires. Traitement des données, Memory organisation. Data processing, Systèmes d'information. Bases de données, Information systems. Data bases, Intelligence artificielle, Artificial intelligence, Reconnaissance et synthèse de la parole et du son. Linguistique, Speech and sound recognition and synthesis. Linguistics, Base donnée, Database, Base dato, Fouille donnée, Data mining, Busca dato, Interface utilisateur, User interface, Interfase usuario, Internet, Langage JAVA, JAVA language, Lenguaje JAVA, Langage naturel, Natural language, Lenguaje natural, Réseau web, World wide web, Red WWW, Scénario, Script, Argumento, Système information, Information system, Sistema información, Tableau bord, Dash board, Tablero instrumentos, Texte, Text, Texto, Traitement langage, Language processing, Tratamiento lenguaje
Document Type:
Konferenz
Conference Paper
File Description:
text
Language:
English
Author Affiliations:
Department of Computer Science, New York University, New York, NY 10012, United States
Avaya Labs Research, 233 Mt Airy Road, Basking Ridge, NJ 07920, United States
Avaya Labs Research, 233 Mt Airy Road, Basking Ridge, NJ 07920, United States
ISSN:
0302-9743
Rights:
Copyright 2004 INIST-CNRS
CC BY 4.0
Sauf mention contraire ci-dessus, le contenu de cette notice bibliographique peut être utilisé dans le cadre d’une licence CC BY 4.0 Inist-CNRS / Unless otherwise stated above, the content of this bibliographic record may be used under a CC BY 4.0 licence by Inist-CNRS / A menos que se haya señalado antes, el contenido de este registro bibliográfico puede ser utilizado al amparo de una licencia CC BY 4.0 Inist-CNRS
CC BY 4.0
Sauf mention contraire ci-dessus, le contenu de cette notice bibliographique peut être utilisé dans le cadre d’une licence CC BY 4.0 Inist-CNRS / Unless otherwise stated above, the content of this bibliographic record may be used under a CC BY 4.0 licence by Inist-CNRS / A menos que se haya señalado antes, el contenido de este registro bibliográfico puede ser utilizado al amparo de una licencia CC BY 4.0 Inist-CNRS
Notes:
Computer science; theoretical automation; systems
Accession Number:
edscal.16107760
Database:
PASCAL Archive
Weitere Informationen
In this paper we describe an interactive tool called the Avaya Interactive Dashboard, or AID, that was designed to help Avaya's services organization to mine the text fields in Maestro. AID allows engineers to quickly and conveniently drill down to discover patterns and/or verify intuitions with a few simple clicks of the mouse. The interface has a web-based front-end that interacts through CGI scripts with a central server implemented mostly in Java. The central server in turn interacts with Maestro as needed.